is enlightenment


Data protection

1. Data protection at a glance

General information

The following information give a simple overview of what happens to your personal data when you visit our website. “Personal data” means any data via which you can be personally identified. Detailed information on the topic of data protection can be read in the privacy policy given below this text.

Data collection on our website

Who is responsible for the data collection on this website?

The website operator processes the data collected via this website. The operator’s contact details can be found in the imprint section of this website.

How do we collect your data?

Your data are collected when you share them with us. This may, for example, occur when you complete a contact form.

Other data are automatically collected by our IT systems when you visit the website. These include in particular technical data (e.g. Internet browser, operating system and time on which the relevant page was accessed). The data are collected automatically as soon as you visit our website.

What do we use your information for?

Some of the data is collected in order to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data, at any time and free of charge. You also have a right to the rectification, blocking or erasure of these data. You may contact us via the address given in the imprint section at any time, should you have any further questions concerning the topic of data protection. Furthermore, you have a right to appeal to the competent supervisory authority.

Analysis tools and third-party tools

When you visit our website, your surfing behaviour may be statistically evaluated. This occurs in particular with cookies and “analysis programs”. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You may object to this analysis, or prevent it by not using certain tools. You can find detailed information on this in the following privacy policy.

You may object to this analysis. We will inform you of the options for objection in this privacy policy.

2. General information and mandatory information

Data protection

The operators of these websites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy.

When you use this website, various personal data are collected. “Personal data” means data via which you can be personally identified. This privacy policy explains what information we collect and how we use them. It also explains how and to what purpose this happens.

We would like to point out that data transmission over the Internet (e.g. communicating by e-mail) may run the risk of security vulnerabilities. It is impossible to secure data perfectly from being access by third parties.

Responsible entity

The entity responsible for the data processing on this website is:

Bundesverband Flachglas e.V.

Mülheimer Strasse 1
53840 Troisdorf, Germany

Tel.: +49 (0) 2 241 87 27 0

The responsible entity is the natural or legal person who decides (either alone or jointly with others) on the purposes and means of the processing of personal data (e.g. names, email addresses, etc.)

Revocation of your consent to data processing

Many data processing operations are possible only with your explicit consent. You may revoke previously granted consent at any time. To do so, you simply need to send us a corresponding email, in any format. The legality of data processing which has occurred until the revocation remains unaffected.

Right to appeal to the competent supervisory authority

In the event of data protection breaches, the data subject has a right to appeal to the competent supervisory authority. The competent supervisory authority for data protection issues is the data protection officer of the federal state in which our company has its registered office. A list of the data protection officers and their contact details can be found via the following link:

Right to data portability

You have the right to have data that we automatically process on the basis of your consent or in the performance of a contract delivered to you or to a third party, in a common machine-readable format. Insofar as you demand the direct transfer of data to another data controller, this will be done only to the extent that it is technically feasible.

SSL or TLS encryption

For security reasons and in order to protect the transfer of confidential content (such as orders or requests that you send to us as website operator), this website uses an SSL or a TLS encryption. You can recognise an encrypted connection by the fact that the address bar changes from “http://” to “https://” and by the padlock icon in your browser bar.

When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

Objection to advertising emails

The contact details given in the mandatory imprint section may not be used to send us advertising or information materials, unless we have expressly requested these. The website operators of the pages expressly reserve the right to take legal steps in the case of the unsolicited sending of advertising information, e.g. spam emails.

3. Data collection on our website


The Internet pages use “cookies”. Cookies do not damage your computer and do not contain any viruses. Cookies are used to make our website more user-friendly, more effective and safer. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are “session” cookies. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognise your browser next time you visit.

You may adjust your browser's settings such that you are informed about the use of cookies, allow cookies only on a case-by-case basis, prevent cookies being accepted (either in certain cases or generally), and/or enable the automatic erasure of cookies upon closing the browser. Disabling cookies may restrict the functionality of this website.

Cookies which are required for the implementation of the electronic communication process or for the provision of certain features which you desire (e.g. shopping cart function), are stored pursuant to Article 6(1f) GDPR. The website operator of this website has a legitimate interest in the storage of cookies for the purpose of the error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for the analysis of your surfing behaviour) are stored, this is dealt with separately in this privacy policy.

Server log files

The website provider collects and stores information in “server log files”, which your browser automatically transmits to us. This information comprises:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of server request
  • IP address

These data are not compiled with other data sources.

The collection of this data is carried out on the basis of Article 6(1f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and in the optimisation of its website – server log files must be recorded for this purpose.

Contact form

If you send us a request via the contact form, the details which you give on the form (including the contact details you give) will be stored for the purpose of processing the request and in case of follow-up questions. These data will not be passed on by us unless you give us your consent to do so.

The processing of the data entered on the contact form thus occurs exclusively on the basis of your consent (Article 6(1a) GDPR). You may revoke this consent at any time. To do so, you simply need to send us a corresponding email, in any format. The legality of data processing which has occurred until the revocation remains unaffected.

The data you input into the contact form remain with us until you ask us to erase them, or until your revoke your consent for their storage, or until the purpose of their storage no longer exists (e.g. following the completed processing of your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.

4. Social media

Twitter plugin

Features of the Twitter service are incorporated onto our webpages. These features are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Retweet” feature, the websites you visit are linked to your Twitter account and disclosed to other users. During this process, data are also transmitted to Twitter. We would like to point out that we, as the provider of these webpages, are not cognisant of the content of the transmitted data, nor of their use by Twitter. Further information on this subject can be found in Twitter’s privacy policy:

You may change your Twitter privacy settings under “Account settings”

Google+ plugin

Our webpages use Google+ features. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Collection and dissemination of information: The Google+ button allows you to publish information worldwide. Via the Google+ button, you and other users receive personalised content from Google and our partners. Google stores both the fact that you have given a piece of content a +1, and information about the page you were viewing when you clicked on +1. Your +1 may be displayed on the Internet along with your profile name and your photo in Google services, e.g. in search results or on your Google profile, or in other locations on websites and advertisements.

Google records information about your +1 activity in order to improve Google services for you and others. So as to be able to use the Google+ button, you need a globally visible, public Google profile, and it must contain the name chosen for the profile as a minimum. This name is used in all Google services. In some cases, this name may replace another name which you use when sharing content via your Google account. The identity of your Google profile may be shown to users who know your email address, or whom you have given other identifying information.

Use of the information collected: In addition to the above purposes, the information you provide will be used in accordance with the applicable Google privacy policies. Google may release aggregate statistics on its users +1 activities, or pass on such statistics to users and partners, e.g. Publishers, advertisers or linked websites.

5. Plugins and tools


Our website uses plugins of the Google-operated site YouTube. The operator of the webpages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our webpages which has a YouTube plugin, a connection to the YouTube servers is made. The YouTube server receives information as to which of our webpages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an appealing presentation of our online offering. This is a legitimate interest within the meaning of Article 6(1f) GDPR.

You can find further information on how user data is dealt with in YouTube’s privacy policy:

Google web fonts

This website uses “web fonts” to uniformly display fonts. These web fonts are provided by Google. When access a webpage, your browser load the required web fonts to your browser cache, so that texts and fonts are correctly displayed.

To this end, the browser you are using must connect with the Google servers. In this way, Google becomes cognisant of the fact that our website was accessed via your IP address. Google web fonts are used in the interest of a uniform, appealing presentation of our online offering. This is a legitimate interest within the meaning of Article 6(1f) GDPR.

If your browser does not support web fonts, your computer will use a standard font.

More information about Google web fonts can be found at and in Google’s privacy policy:

Google Maps

This website uses the map service Google Maps, via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

In order to use Google Maps features, it is necessary to save your IP address. This information is generally sent to a Google server in the USA and stored there. The provider of this website has no influence over this data transmission.

The use of Google Maps occurs in the interest of providing an appropriate presentation of our online offering, and so that the locations we give on the website can be easily found. This is a legitimate interest within the meaning of Article 6(1f) GDPR.

You can find more information on how user data is dealt with in Google’s privacy policy: